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Check Box Status on Viggo Backend

Access the Viggo backend, find the hotel experiencing the issue, and check the internet connection status at the hotel. Proceed as follows:


1. All Viggo boxes are offline (red icon): There is no internet at the hotel.

2. Several Viggo boxes are offline (red icon): There no internet connection in one area of the hotel.

3. One Viggo box is offline (red icon or green icon with a lagged timestamp): Check if it is connected to the internet

4. One Viggo box is online in the Viggo backend but there is no internet connection to the box: Reboot the Viggo box.

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