Viggo Remote Does Not Function at All

If the Viggo remote does not function at all, with no response to any command (IR or RF):

  1. Determine what model of remote control you have according to the Remote Control Type Check.
  2. Check remote control batteries according to type: MK1, MK2, MK3 Battery Level Check or MK4 Battery Level Check.
  3. Check if the remote is assigned to the right room - this problem may occur if the TV in the other room is from a different manufacturer.
  4. Check if the remote dongle is properly connected.
  5. Pair the remote control.
  6. If the issue is still not resolved: Replace with a new remote (together with a new dongle).
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    משה נקש

    Thank you. The problem is solved.

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